How to Access Your Customer Account?

After logging in, click on the green icon with your initials in the top right corner, between the cart and search icons. From there, you can access your customer account.

Where to Find Invoices and Other Documents?

A full overview of all your documents (invoices, pro forma invoices, credit notes) is available under the My Invoices tab, located next to the default My Orders tab.

In this section, you can use advanced filtering options:

• Payment status
• Issue date (from – to)
• Order number
• Document type
• Customer name
• Company name

Individual documents related to specific orders (invoices, pro forma invoices, credit notes) can also be found in the order details under "Accounting Documents for the Order".

If you do not have access but should, please contact our support team at faktury@biofilms.cz.